8 ways corporates can protect women business travellers in sub-Saharan Africa

A woman corporate traveller sitting in the lobby of hotel working on her computer. Picture: Unsplash

A woman corporate traveller sitting in the lobby of hotel working on her computer. Picture: Unsplash

Published Dec 1, 2023


According to International SOS, travel statistics last year highlighted that women made up some 64% of all travellers globally, however, women continue to face unique and heightened challenges compared to other traveller groups, including sexual harassment, criminality, and social, cultural and religious norms.

The health and security company also revealed that women often face greater exposure to certain risks and are also perceived as easier targets across Africa in particular.

Salome Odhiambo, Lead Security Analyst for East & Southern Africa at International SOS, said that given that women are disproportionately affected when travelling, especially in sub-Saharan countries, if a company is sending them on work-related events, they should be assessing all threats posed to their workforce.

“Not only should your employees who travel be made aware of the relevant risks, but they should also know what tools are available to help them manage these risks.

“Many businesses still do not consider whether their workforce has the correct support during travel, from vetting transportation and accommodation options as well as ensuring there are reliable communications,” said Odhiambo.

She said that additionally, ensuring travellers know who to contact in the event of an emergency is vital, and this means clearly communicating roles and responsibilities to relevant stakeholders in your organisation as well.

Odhiambo also said that such measures are even more required when a company is sending transgender women and other members of the LGBTQ+ community on business travel.

“For example, we know that some local police on the continent may ignore crimes committed against transgender women and in other cases, reporting an incident may result in prosecution, extortion, or deportation of the transgender woman – so is your business prepared for this and have the proper procedures been put in pace for your employees that may be affected?”

She said that as business travel opportunities become more prevalent within a company, do not merely examine this from a time or work perspective, but consider what this means for the company’s policies, approach and protection boundaries available for all employees, and especially female ones.

Here are 8 ways businesses can ensure the safety of their women travellers, according to Odhiambo.

Assess risks

Assess the risks posed to workforce based on the location specific risks and the travellers’ profile and itinerary.

Notify travellers of the risks

Travellers should be made aware of the relevant risks and the tools to help them manage these risks, such as International SOS’ e-learnings and location guides.

Make sure the traveller is comfortable with travel

Businesses should reconfirm the comfort levels of travellers prior to travel and reassess travel requirements, where issues arise.

Ensure employee has support during travel

Confirm that workforces have adequate support during travel to enable them to conduct business safely and successfully.

Highlight emergency contact info

Ensure travellers know who to contact in the event of an emergency – in-country and at the company they are representing.

Incident management protocols must be in place

Ensure incident management protocols are in place for a variety of scenarios, including incidents of sexual assault and harassment.

This should include early engagement of legal representation and of the police and plans for management of the welfare of the assaulted person.

Communicate travel requirements

Clearly communicate requirements for travel for your female employees, for example, local dress codes or local crime hotspots to avoid or whether they can take advantage of things like women-only or women-driven taxis.

Educate staff on incident report protocols

Familiarise all your staff with your organisation’s incident report protocols in the event of a security incident or an emergency when travelling.

In conclusion, Odhiambo said that as a woman, if you are planning to travel, it’s important to also do your research and take added precautions.

“From a business perspective, having an advisory partner that can clearly help you understand how women’s profiles can impact their risk exposure can better ensure their safety and organisations better execute their duty of care,” concludes Odhiambo.