Cyber-security alert: essential data protection tips for business travellers

A man checks his phone whilst working remotely at a restaurant. Picture: Supplied

A man checks his phone whilst working remotely at a restaurant. Picture: Supplied

Published Jul 22, 2024

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According to FCM GM Bonnie Smith, business travellers are constantly up against threats to their data security and, as cyber-criminals get craftier, protecting personal and company info on the go isn’t just a good idea but a must.

She highlighted that in today’s digital age, the volume of personal information we share for various activities has exponentially increased.

“You may be online shopping, ordering food delivery, downloading mobile applications, playing an online game, or simply browsing the web and your personal data is at play. In a world where such information commands high value, it’s vital to secure it, particularly when travelling,” said Smith.

The business travel expert shared some tips on how business travellers can protect their data when travelling.

Secure your devices and accounts

Smith advised that before embarking on your journey, ensure all your devices, including smartphones, laptops and tablets are adequately secured.

“Set up complex passwords, PIN codes, or even better, biometric authentication methods to prevent unauthorised access. Turn on the encryption features such as device encryption and encrypted messaging apps to protect your data from prying eyes,” she said.

The expert also recommended using a unique password for different accounts in case one is compromised, the rest are less likely to be affected, limiting the impact of a data breach.

“Where possible, biometric authentication method can also prevent password or PIN theft from shoulder surfing. Treat your password like your toothbrush and keep it private. Do not share it and change it often,” said Smith.

Use secure networks

The expert also urged business travellers to avoid connecting to public Wi-Fi, such as those in airports, cafés, and hotels, especially so when conducting banking activities, such as checking account balances, making transfers, or entering sensitive financial information.

“Instead, use a secure and trusted network, such as a personal mobile data connection, or a virtual private network (VPN).

“Ensure the websites you use for banking or payment purposes use HTTPS encryption, indicated by a padlock icon and https:// in the uniform resource locator (URL),” she added.

Smith advised that you always log out of your sessions when not in use to prevent session hijacking and only provide passwords and PINs at trusted locations whilst also being aware of social engineering.

Exercise caution when sharing on social media

“Exercise discretion and limit the personal details you disclose, when sharing photos and updates on social media platforms during your travels.

“Avoid posting real-time updates about your location and itinerary, as this information could be used by cyber-criminals to target you for theft or surveillance,” said Smith.

She also advised travellers to wait until you have returned home to share your travel experience to minimise the risk of becoming a target.

Minimise location sharing

Smith said that it is common for travellers to update their social media accounts when they are travelling, however, the problem with this type of excessive sharing is that it creates a security threat at home.

“By sharing your every location, it allows criminals to determine that you are not in your hotel room or home, leaving both your home and personal property vulnerable,” she said.

Disable Bluetooth connectivity

And lastly, Smith highlighted that similar to your phone’s automatic Wi-Fi connectivity, Bluetooth connectivity can present problems as signals can come from anywhere.

She added that if your Bluetooth is left on, nearby assailants can connect to your phone and potentially hack into your device. Hence it is wise to keep Bluetooth disabled as much as possible.

“Protecting your personal data is an ongoing process that requires constant vigilance and proactive measures so remember to keep your personal data as you travel,” said Smith.